Transport to medical and rehabilitation appointments for injured workers. Billed directly to the approved claim, with accessible vehicles and drivers who wait.
Where travel is approved, the invoice goes to the claim rather than to the worker. No money out of pocket on the day.
Collected from home and dropped at the right entrance, which matters when movement is restricted.
Treatment and assessment appointments run over. Waiting is part of the booking, not an extra charge.
Ramp-equipped vehicles on request, with drivers trained to assist workers with restricted mobility.
Physio and rehab follow a schedule, so we set those up once rather than weekly.
A family member, carer or rehabilitation coordinator can travel at no extra charge.
Your employer, agent or case manager confirms with WorkSafe that travel is covered under the claim.
Call us with the claim number, the appointment details and any mobility requirements.
You attend the appointment, and the invoice goes to the claim rather than to you.
Hospital visits, surgical reviews and specialist consultations connected to a workplace injury.
Recurring treatment sessions, arranged as standing bookings so nothing needs rebooking.
Medical examinations and assessments arranged as part of the claim process.
Transport supporting a graduated return to work where driving is not yet possible.
A workplace injury often rules out driving. Medication, restricted movement and pain all make it a poor idea.
We provide WorkSafe transport to treatment and assessment appointments across the eastern suburbs. Where travel is approved under the claim, we invoice the claim directly.
Consequently, the worker is not paying out of pocket and waiting on a reimbursement.
Approval sits with WorkSafe and the claims agent rather than with us.
Your employer, agent or case manager confirms what the claim covers. After that, book with the claim number and we invoice the claim afterwards.
Current entitlements are published by WorkSafe Victoria.
Most trips fall into a handful of categories.
Car parks and public transport are difficult with a back injury or a leg in a brace.
We collect from the door and drop at the entrance closest to the department. Likewise, the driver helps with the walk from the car.
Rehabilitation usually runs on a fixed schedule for weeks or months.
We set those up as standing bookings. Therefore nobody is making the same phone call every Monday morning.
Ramp-equipped vehicles are available on request for workers using a chair or a frame.
A carer, family member or rehabilitation coordinator travels at no extra charge. Our hospital transfers page covers the medical side further.
Our base is Mitcham, and we cover the east and the wider metropolitan area.
Call 1300 305 276 with the claim number, the appointment details and any mobility requirements.
We confirm the booking and send the invoice to the claim. Alternatively, send the details through our contact page.
You can also read about our wheelchair accessible service and hospital transfers, or meet the team on our about us page. Reach us any time through the contact page. Our accreditation is public through Commercial Passenger Vehicles Victoria.
Call us with the claim number and the appointment. We will arrange the transport and invoice the claim.
Yes. We transport injured workers to medical, rehabilitation and assessment appointments across the eastern suburbs and the wider metropolitan area.
Where travel has been approved under the claim, we invoice the claim directly rather than asking the worker to pay and seek reimbursement.
Approval is decided by WorkSafe and your claims agent, not by us. Speak with your employer, agent or case manager and they will confirm what is covered.
The claim number, the appointment time and address, and any mobility requirements. Mention if a support person is travelling as well.
Yes. Waiting time can be built into the booking, or we arrange a return pickup at an agreed time for longer sessions.
It can. Treatment that runs weekly or twice weekly is set up as a standing booking so the car simply arrives.
Yes, at no extra charge. A coordinator, carer or family member is welcome in the vehicle.