Transport to medical and rehabilitation appointments after a transport accident. Billed directly to your TAC claim, with accessible vehicles and drivers who wait.
Where travel is approved, we invoice the claim directly. You are not paying upfront and waiting on a reimbursement.
We collect from your door and take you to the right hospital entrance, which matters a great deal while you are recovering.
Treatment and assessment sessions rarely finish on time. Waiting is built into the booking rather than charged as an extra.
Ramp-equipped vehicles are available on request, with drivers trained to load and secure a chair safely.
Physiotherapy and rehab follow a schedule, so we set those up as standing bookings instead of weekly phone calls.
A family member, carer or case worker travels with you at no extra charge.
Check with TAC or your case manager that travel is covered, and get your claim number ready.
Call us with the claim number, the appointment details and any accessibility requirements.
You travel to the appointment, and we send the invoice to the claim rather than to you.
Outpatient visits, reviews and procedures at Box Hill, Maroondah and hospitals across Melbourne.
Recurring therapy sessions, set up as standing bookings so the car simply arrives.
Independent assessments and specialist reviews arranged as part of your claim.
Psychology, occupational therapy and other supports connected to your recovery.
Recovering from a transport accident is hard enough. Getting to the appointments should not add to it.
We provide TAC transport across the eastern suburbs and the wider metropolitan area. Where travel is approved under your claim, we bill TAC directly.
Consequently, you are not paying out of pocket and waiting weeks for a reimbursement.
Approval sits with TAC rather than with us. Your case manager confirms what your claim covers.
Once that is in place, book with your claim number. We invoice the claim directly, and each invoice itemises the trips.
You can check entitlements and current conditions through the Transport Accident Commission.
The destinations vary, though the pattern is usually regular.
Hospital car parks are a long walk at the best of times. On crutches or in pain they are worse.
We collect from your door and drop at the entrance closest to your department. Likewise, the driver helps you from the car rather than leaving you at the kerb.
Rehab runs to a schedule, often twice a week for months.
We set those up as standing bookings. Therefore the car arrives without you arranging it every single week.
Ramp-equipped vehicles are available on request, with drivers trained to secure a chair properly.
A family member, carer or case worker travels at no extra charge. Our hospital transfers page covers the medical side in more detail.
Our base is Mitcham, and we cover the east and the wider metropolitan area.
Call 1300 305 276 with your claim number, the appointment details and any accessibility needs.
We confirm the booking and invoice the claim afterwards. Alternatively, send the details through our contact page.
You can also read about our wheelchair accessible service and hospital transfers, or meet the team on our about us page. Reach us any time through the contact page. Our accreditation is public through Commercial Passenger Vehicles Victoria.
Call us with your claim number and the appointment details. We will take it from there.
Yes. We transport people travelling to medical and rehabilitation appointments connected to a transport accident claim, across the eastern suburbs and wider Melbourne.
Where your travel has been approved under the claim, we invoice TAC directly rather than asking you to pay and claim it back. Have your claim number ready when you book.
That is decided by TAC, not by us. Check with your case manager or contact TAC directly, and they will confirm what your claim covers.
Your claim number, the appointment time and address, and any accessibility requirements. Mention if a support person is travelling with you.
Yes. Waiting time can be built into the booking, or we arrange a return pickup at an agreed time for longer sessions.
You can. Physiotherapy and rehab usually follow a set schedule, so we arrange standing bookings rather than making you call each week.
Yes, at no extra charge. A family member, carer or case worker is welcome in the vehicle.