Flat-Rate Airport Transfers24/7 Melbourne & Airport ServiceSame-Day Parcel & Express DeliveryCabcharge & Cards AcceptedUpfront Fixed RatesZero Surge Pricing100% CPVV Accredited
ABOUT US

About Eastern Taxi Melbourne

We are the eastern suburbs taxi company locals call first — based at Mitcham, on the road 24/7, and run by drivers who know these streets.

A Local Eastern Suburbs Taxi Company

Eastern Taxi Melbourne is an eastern suburbs taxi company based at 3A Doncaster East Road, Mitcham. We are not a national call centre. We are a local operator, and our cars sit minutes away from your street.

Our drivers live in the same suburbs they serve. Consequently, they know which Box Hill entrance sits closest to your clinic. They also know where to wait at Ringwood Station when the rain starts.

That local knowledge shapes everything we do. It shortens your trip, and it removes the guesswork on a tight airport run.

Local Operator, Not a Faceless App

Ride-share apps connect you to whichever car happens to be nearby. We work differently. When you call, a real person answers and takes your booking.

Because of that, you can explain the detail that matters. For example, you can mention the pram, the walking frame, or the three suitcases in the hallway.

Furthermore, your fare never climbs with demand. The price we quote stands, whether you travel at 3am on New Year’s Eve or at lunchtime on a quiet Tuesday.

What We Do

Our work covers far more than a quick ride down Whitehorse Road. Below are the services our passengers book most often.

Melbourne Airport transfers

Airport runs make up the bulk of our day. We track your flight number, so a delay costs you nothing. Moreover, tolls and airport fees sit inside the fare we quote.

Local rides across the east

Short trips matter just as much. We handle school runs, medical appointments, shopping trips and nights out.

Maxi taxis and group travel

Our vans seat up to eleven passengers with luggage. Therefore, sporting teams, wedding parties and tour groups travel together rather than splitting across cars.

Parcel and express delivery

We move documents, legal papers, medical samples and urgent packages the same day. Every job is tracked from pickup to drop-off.

Accessible and assisted travel

Wheelchair-accessible vehicles are available on request. In addition, our drivers are trained to assist passengers who need a steady hand.

Our Drivers

A taxi company is only as good as the person behind the wheel. For that reason, we are careful about who drives for us.

Every driver holds accreditation through Commercial Passenger Vehicles Victoria. Each one passes a background check before taking a single booking.

Beyond the paperwork, we look for patience. Our drivers help with bags, wait when an appointment runs late, and keep the car clean between jobs.

Our Fleet

Different journeys need different vehicles. So we keep a mixed fleet on the road rather than one standard car.

  • Standard sedans for solo riders, couples and short local trips
  • Silver service sedans for corporate travel and meet-and-greet arrivals
  • SUVs and station wagons for families and holiday luggage
  • Maxi vans seating up to eleven passengers
  • Dedicated vehicles for same-day parcel runs

Each car is fully insured and safety checked on a regular schedule. Naturally, we take any vehicle off the road the moment something needs attention.

How We Keep Fares Fair

Hidden costs frustrate everyone. We quote one price, and that price covers the whole trip.

Your quote already includes tolls on the route, airport pickup fees, a child seat if you request one, and help with your luggage at both ends. Above all, the number you hear on the phone is the number you pay.

We accept cash, all major cards and Cabcharge. Businesses can also open an account and settle a single invoice each month.

Safety and Accreditation

Safety is not a feature we advertise. Instead, it is the baseline we work from.

We operate as a fully accredited commercial passenger vehicle service in Victoria. Our cars carry current insurance, and we service them on schedule rather than when something breaks.

We also support NDIS, TAC and WorkSafe funded travel with direct billing. As a result, eligible passengers reach their appointments without paying out of pocket.

The Suburbs We Call Home

Mitcham sits at the centre of our service area. From there, we reach most of eastern Melbourne within minutes.

  • Mitcham, Nunawading, Blackburn and Forest Hill
  • Box Hill, Camberwell, Balwyn, Kew and Hawthorn
  • Ringwood, Croydon, Bayswater and Vermont South
  • Doncaster, Doncaster East and Templestowe
  • Glen Waverley, plus the wider Whitehorse and Maroondah council areas

We travel beyond those suburbs too. Melbourne Airport, Avalon Airport and regional Victoria all sit within our regular runs.

Working With Businesses and Care Providers

Plenty of our work arrives through accounts rather than one-off calls. Offices around Box Hill and Doncaster book us for staff and client travel.

Care providers and support coordinators book us too. In those cases we bill the plan directly, so the passenger never handles payment.

Account holders receive one invoice each month. Therefore nobody has to collect paper receipts or chase reimbursements.

What to Expect on Your First Trip

New passengers often ask how the process runs. Happily, it stays simple from start to finish.

You call or book online, and we confirm the vehicle and the fixed fare. Next, we send an SMS or call when the driver is close.

Your driver then helps with your bags and takes the route that suits the traffic that day. At the end, you pay the quoted fare by cash, card or Cabcharge.

Our Promise to You

We keep our promise simple, and we measure ourselves against it every day.

  • Your car arrives when we say it will
  • Your fare matches the quote, with no surge pricing
  • A real person answers the phone at any hour
  • Your driver is accredited, checked and local
  • Your booking is confirmed by SMS or a call

If we ever fall short of that, tell us. We would rather hear the problem and fix it than lose your trust quietly.

Book With Our Eastern Suburbs Taxi Company

Booking takes under a minute. Call 1300 305 276 at any hour, or use the booking form on our home page.

You can check our accreditation at any time through Commercial Passenger Vehicles Victoria. Finally, if you have travelled with us, we would welcome your feedback.

Frequently Asked Questions

Our base is 3A Doncaster East Road, Mitcham VIC 3132. From there we reach most of the eastern suburbs within minutes.

We cover Mitcham, Box Hill, Ringwood, Doncaster, Blackburn, Nunawading, Forest Hill, Vermont South, Croydon, Glen Waverley, Camberwell, Balwyn, Kew, Hawthorn and Bayswater, plus Melbourne Airport and the CBD. We also travel into regional Victoria on request.

Yes. Every driver is accredited through Commercial Passenger Vehicles Victoria and passes a background check. Our cars are insured and safety checked on a regular schedule.

No. We quote a fixed, upfront fare before you book, and that price does not change with demand, weather or time of day.

Yes. Wheelchair-accessible vehicles are available on request with trained drivers, and MPTP is accepted. Please mention your needs when you book so we send the right car.

We do. Account holders receive one invoice each month instead of collecting receipts. We also bill NDIS, TAC and WorkSafe travel directly where the passenger is eligible.

Yes. Our same-day parcel service moves documents, legal papers, medical samples and urgent packages across Melbourne, and every job is tracked.

Call 1300 305 276 at any hour, or use the booking form on our home page. A real person answers the phone, day or night.