Flat-Rate Airport Transfers24/7 Melbourne & Airport ServiceSame-Day Parcel & Express DeliveryCabcharge & Cards AcceptedUpfront Fixed RatesZero Surge Pricing100% CPVV Accredited
One form for every trip. Fixed fares quoted before you travel, accredited local drivers, and a real person on the phone at any hour.
The form on this page sends your booking straight to our dispatch desk at Mitcham. Pick your trip type, tell us where you are going, and we confirm the car and the price.
You can book a taxi for right now or for a date months away. Both go through the same form.
Prefer to speak to someone? Call 1300 305 276 at any hour and a real person takes the details instead.
The tabs at the top of the form change which fields you see. Consequently, you only fill in what your trip actually needs.
A single trip from A to B. This covers most airport departures, appointments and nights out.
Pick up, wait or come back later, then return. We ask for a return date and time as well.
A car and driver held for a block of hours. Useful for inspections, multiple appointments and event days, so no destination is needed.
Your request reaches our dispatch desk immediately. We then check vehicle availability for your time slot.
Next, we confirm by SMS or a return call with the vehicle type and the fixed fare. Therefore you never have to guess whether the car is coming.
On the day, the driver calls or texts when close. Finally, you pay the quoted fare by cash, card or Cabcharge.
Add your flight number in the notes field. We track the flight, so a delayed landing costs you nothing extra.
For a departure, book the night before where you can. That way we lock in your pickup window rather than squeezing it into a busy morning. Full detail sits on our airport transfers page.
Tell us the passenger count and the luggage when you book a taxi for a group. Four adults with four large cases will not fit comfortably in a sedan.
Maxi vans seat up to eleven. Meanwhile, ramp-equipped vehicles are available on request and MPTP is accepted. See the maxi taxi and wheelchair accessible taxi pages.
NDIS, TAC and WorkSafe travel can be billed directly where the passenger qualifies. Add the plan or claim reference in the notes and we invoice the scheme instead of charging at the kerb.
Companies can open an account and settle one invoice each month. More on the corporate travel page, or browse everything on our services page.
We quote one price before you travel, and that figure covers the whole trip.
There is no surge pricing and no peak-hour loading. In other words, the number you are quoted is the number you pay.
Plans move, and we expect that. Call us as early as you can and we will shift the pickup rather than charge for the change.
Cancelling is free when you tell us in reasonable time. Above all, we would rather know early than send a car to an empty driveway.
Phone is fastest for a car in the next hour. Email suits forward bookings and group travel, so write to book@easterntaximelbourne.com.au.
You can also reach us through the contact page, or read about our drivers and fleet on the about us page. Every driver we send is accredited through Commercial Passenger Vehicles Victoria.
Use the form on this page, or call 1300 305 276 at any hour. Choose one way, return or hourly, enter your pickup and destination, and we confirm the vehicle and the fixed fare by SMS or a return call.
Immediate jobs are fine and a car usually reaches you within minutes. For an airport departure, a group booking or an accessible vehicle, the night before is better.
No. We quote one fixed fare before you travel and that figure holds, whatever the traffic or the weather does. There is no surge pricing.
No. You pay the driver at the end of the trip by cash, card or Cabcharge. Account and scheme-funded passengers are invoiced instead.
Yes. Carers, support coordinators, receptionists and family members book on behalf of passengers every day. Just give us the passenger name and pickup address.
Call 1300 305 276 and tell us as early as you can. We will move the pickup rather than charge for the change, and cancelling in reasonable time is free.
